Webite's Policy
**Introduction**
Welcome to the Israel Taxis website (hereinafter: "the website") operated by Oleg, from the address of the creators in Acre (hereinafter: "the website management" and/or "the company"). Any use of the website constitutes agreement to these terms and conditions.
The terms may change from time to time, and the user must update themselves with the terms upon each entry to the site. Browsing the site and/or using it in any way constitutes acceptance of the terms and a commitment to act according to them. It is clarified that the terms constitute a legally binding agreement for all intents and purposes and obligate the user for all their uses of the site.
The wording of these terms in the masculine form is for convenience only and the terms apply equally to both genders.
The services provided through the website are subject to the conditions detailed in these terms.
By ordering services on the website, the customer declares that they have read these terms, understood them, and agreed to them. These terms constitute a binding contract between the user and the website management.
**Services**
The site offers transportation and delivery services for private and business customers. Services can be ordered by contacting the website management according to its availability and geographical location.
Payment for website services can be made by credit card\Bit\PayBox or cash, subject to the approval of the website management.
The website management reserves the right to discontinue its services at any time.
Eligibility to use the site is for any citizen who is at least 18 years old. Orders can be placed by those who have an active bank account and/or a valid Israeli credit card and a valid email address provided at the time of purchase. A minor who performs actions is considered to have obtained permission from their parents/guardians to make a purchase on the website.
**Payment Policy**
In addition to the service conditions, the following instructions apply to all user payments by credit card as defined in the terms of use and/or in cash:
Sending the receipt is in place of sending a physical receipt unless otherwise decided by the company. You declare and agree that: (a) Receiving the receipt to the email address mentioned above is considered its receipt for all intents and purposes; (b) You will not have any claim, demand, and/or request against the company if the receipt sent to you is classified (if at all) as offensive and/or spam; (c) The responsibility for any result arising from providing an incorrect or misleading email address lies solely with you.
The service invoice will be provided to you by the service provider alone. The company is not responsible for the service invoices for any trip, and you should contact the relevant service provider to request such an invoice.
We use, both for ourselves and as intermediaries between you and the service providers, third-party payment processing services for making payments via the website (hereinafter: “payment processing companies” and “payment processing services”, respectively). The use of the payment processing companies is subject to the relevant terms of use and privacy policies before using the website. As part of the payment processing services, the payment details and/or credit card details are entered by the user on the website and/or any other payment-related information ("credit details") reach the payment processing company. After the data is transferred to the payment processing company, we receive from the payment processing company a unique anonymous token that allows us to link between the website user and their credit details for credit card payment for services provided on the site. We do not use the credit details ourselves and do not store them in our databases. We disclaim all responsibility in connection with the payment processing services, and the use of these services within the website is at your sole responsibility. Additionally, you declare and agree that the payment processing services are carried out on the website on behalf and for the service providers, and the sending of the receipt for the service received by you from the service providers, as the case may be, does not constitute a direct engagement between us and you for the provision of services unless otherwise expressly agreed.
Payment processing companies may use the credit details solely for: 1) Improving payment processing services (without using personal information); 2) Implementing fraud prevention mechanisms or in connection with legal disputes between the payment processing company and the users and/or the company. Additionally, the payment processing company may transfer anonymous statistical information it collects to third parties for its commercial needs.
**Cancellations and Service Pricing**
Transaction cancellation and product return policy, according to the Consumer Protection Regulations (Cancellation of Transactions), 2010, and the Consumer Protection Law, 1981.
Order cancellation will be allowed up to 24 hours from the time of the order, subject to the terms.
In case of service cancellation, the customer will not be charged for the service.
No refunds can be given for services that have been performed.
The website is entitled to cancel an order delivery to the user with at least two hours' notice. In such a case, the user will have no claim against the site.
Notice of cancellation or discontinuation by the company will be provided to the user, and the company will avoid charging the user’s credit card or refund any amount paid for the products, if paid.
The travel prices listed on the site are maximum prices.
If the price on the site is higher than the meter price, the customer will pay only the meter price.
If the price on the site is lower than the meter price, a discount will be applied to the meter price to the maximum price.
The final price is determined by the meter and the Ministry of Transportation tariff according to the traffic regulations.
Israel Taxis acts as an intermediary only between the user and the service providers and is not responsible for the price and operation of the meter by the drivers, therefore, you will have no claim, demand, or lawsuit against Israel Taxis for any price gouging or meter operation failure, and Israel Taxis is not responsible for that.
As a private customer, payment to the service providers is made using the Bit, PayBox app, or cash only unless credit card payment was made on the site.
Business customers on certain routes (as defined from time to time by Israel Taxis) ("business customer") will act according to a dedicated agreement signed between each business customer and Israel Taxis. The business agreement will define, among other things, the subscription fees, payment terms, and additional commercial details for the engagement between the business customer and Israel Taxis. Business customers can order for other business users, such as employees, service providers, or third parties, to use the services through the business customer's account. Business users will be required to provide various details when ordering the services, as required by Israel Taxis, including the requested travel destination.
Israel Taxis reserves the right to update the service rates from time to time.
If the customer cancels the order less than two hours (120 minutes) but more than one hour (60 minutes) before the scheduled travel time, they will be charged a 25% cancellation fee.
If the customer cancels the order less than one hour (60 minutes) but more than half an hour (30 minutes) before the scheduled travel time, they will be charged a 50% cancellation fee.
If the customer cancels the order less than half an hour (30 minutes) before the scheduled travel time, they will be charged a 50% cancellation fee.
If the customer does not show up at the location specified when ordering (order form) up to 0 minutes from the scheduled travel time (hereinafter "hour" - "order time"), the order will be considered as canceled by the customer and the customer will be charged a 50% cancellation fee.
The customer must pay the cancellation fee using the payment methods listed in the order system.
If the cancellation fee is not paid, Israel Taxis and/or the service provider will be entitled to contact legal authorities to collect the cancellation fee as determined in this agreement.
Israel Taxis reserves the right to change the above terms from time to time at its sole discretion.
**Availability and Geographic Location**
The availability of the services is subject to the time agreed upon with the website management.
For any questions or inquiries regarding the services, you can call Israel Taxis at 077-444-6776.
**Liability and Service**
Israel Taxis acts as an intermediary only between the user and the service providers and is not responsible for the content and/or services provided by third parties, including the service providers, their content, reliability, accuracy, credibility, approvals with authorities and insurance companies, as well as any damage, inconvenience, loss, or distress that may be caused to you in any way, directly or indirectly, as a result of using the information appearing on the website screens and/or using the services and/or the transportation and delivery services.
Israel Taxis reserves the right to make changes to the terms of use at any time, at its sole discretion. Changes made to the terms of use and are subject to the laws and regulations will take effect from the day they are published on the website pages, according to the laws as registered, without prior notice on the website pages. Significant changes to the terms of use will be accompanied by prior notice displayed on the website's home page. Your continued use of the website and the services offered by them after changes to the terms of use constitute your acceptance of the new terms of use. If you do not agree to the new terms of use, you are required to refrain from continued use of the website and the services offered on them.
As mentioned above, Israel Taxis is not responsible for any damage caused to you or the service providers during the use of transportation services, as it acts only as an intermediary between the user and the service providers. In any case, we ask you to behave respectfully towards the service providers and not to detract from their vehicles and driving, and to avoid illegal, threatening, or harassing activity during the use of the services, transportation, and movement or in the service providers' vehicles.
I, confirm and agree that the website serves as a platform and link between users and service providers and that Israel Taxis, as
well as any party on its behalf, will not be liable to the user and/or any third party for any damage, inconvenience, distress, loss, or any similar circumstance arising from ordering services from third parties through the website, except as provided by law.
**Disclaimer**
The website, its content, the services offered, and the related materials are provided "as is", with no warranties, express or implied. Israel Taxis disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
**Privacy Policy**
The company respects the privacy of users of the website. The current privacy policy is intended to detail the company's policy regarding the protection of your privacy on the site.
The company will not transfer any information identifying you personally without your explicit permission.
The company may use the information you have provided in the registration and purchase processes, including your email address, for direct marketing purposes.
By registering for the site, you agree to receive information, updates, and marketing offers from the company via email or any other contact method you have provided.
The company reserves the right to use "cookies" for the ongoing and proper operation of the site, including to collect statistical data about site usage, to verify details, to adapt the site to your personal preferences, and for security purposes.
The company takes measures to maintain the confidentiality of the information and security of the data transferred on the website, but absolute protection cannot be guaranteed. Therefore, you agree that the company will not be liable for damage caused to you due to unauthorized access to your information or any other security breach.
The website may contain links to other websites. The company is not responsible for the privacy policies or the content of other websites.
**Miscellaneous**
Any delay or failure by the company to enforce its rights will not constitute a waiver of such rights.
Any part of these terms that is invalid or unenforceable will be severed and will not affect the validity or enforceability of the remaining terms.
These terms will be governed by the laws of the State of Israel, and any dispute arising from these terms or from the use of the website will be brought to the exclusive jurisdiction of the competent courts of the Tel Aviv district.
For any questions, please contact us through the provided contact information.
**Updated: June 2024**